Privacy Policy

Your privacy matters to us. Learn how Kosmic Mantra collects, uses, and protects your personal information while delivering trusted spiritual guidance and services.
At Kosmic Mantra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, book consultations, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when:
  • Creating an account
  • Placing an order
  • Booking a consultation
  • Contacting us through forms or email
  • Subscribing to newsletters or updates
Information collected may include:
  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information
  • Date, Time, and Place of Birth (for astrology consultations)
  • Any information voluntarily shared during consultations or inquiries

2. How We Use Your Information

We use your information to:
  • Process and fulfill orders
  • Deliver products and services
  • Schedule and conduct consultations
  • Respond to inquiries and customer support requests
  • Improve website functionality and user experience
  • Send order updates and service-related communications
  • Provide newsletters or promotional content (only when you have opted in)
  • Comply with legal and regulatory requirements
We only use your information for legitimate business purposes and do not sell personal data to third parties.

3. Astrology Consultation Information

Information provided for astrology consultations, including birth details and consultation notes, is treated with strict confidentiality. We use this information solely for:
  • Preparing consultation reports
  • Providing personalized guidance
  • Delivering requested services
Your consultation information will never be publicly shared without your explicit consent.

4. Payment Information

Payments made through our website are processed through secure third-party payment providers. Kosmic Mantra does not store or have direct access to your complete credit card or payment information. All payment transactions are encrypted and processed using industry-standard security measures.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience. Cookies help us:
  • Remember user preferences
  • Analyze website performance
  • Understand visitor behavior
  • Improve website functionality
You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade personal information. Information may only be shared with:
  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Professional service providers supporting our operations
  • Government or legal authorities when required by law
All third parties are expected to maintain appropriate security and confidentiality standards.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, or loss. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Email Communications

If you subscribe to our newsletter or promotional updates, we may send information regarding:
  • New products
  • Astrology insights
  • Spiritual guidance content
  • Special offers
  • Website updates
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

9. Third-Party Links

Our website may contain links to external websites for informational purposes. Kosmic Mantra is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:
  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Object to certain types of data processing
To exercise these rights, please contact us using the details provided below.

11. Data Retention

We retain personal information only for as long as necessary to:
  • Provide requested services
  • Maintain business records
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements
When information is no longer required, it is securely deleted or anonymized.

12. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, appropriate steps will be taken to remove it.

13. Changes to This Privacy Policy

Kosmic Mantra reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: Kosmic Mantra
Email: kosmicmantraofficial@gmail.com
Phone: +91-8448860663
Website: www.kosmicmantra.com
We are happy to assist with any questions regarding our services, products, or policies.